Senior Business Analyst

Location: Cincinnati
Posted on: November 20, 2024

Job Description:

GENERAL FUNCTION: Helps to identify and define systems and business line needs and requirements. Coordinates development and support for new and existing applications in Consumer IT.  Primary liaison between line of business, operational support and information technology. Partners with the business unit to develop a solid knowledge base of the business line, including the business plan, products, processes and revenue streams. Coordinates business requirements definition, development, testing, implementation and support for new and existing systems. Identifies, researches and analyzes production problems, develops solutions and coordinates resolutions. Possesses a broad understanding of business systems and industry requirements. Oversees enhancements in order to maintain productivity and efficiency.

DUTIES AND RESPONSIBILITIES:

* Possesses a solid knowledge base of the business line, including the business plan, products, process and revenue streams.

* Plays a key role in the planning, testing and implementation of system enhancements and conversions. Ensures system enhancements follow the appropriate IT guidelines, meet or exceed user requirements and are completed in a timely fashion. May act as project leader role for projects.

* Leads the research and resolution of system issues. Partners with the technical areas in the research and resolution of system and process problems.

* Works with users in defining user, system and project requirements for new systems and system enhancements.

* Identifies system enhancements, documents business needs and determines development impact to current system processing. Works with programmers and users to ensure accuracy of enhancements.

* Identifies, researches and analyzes production problems, develops solutions and resolves problems.

* Reviews operational procedures and methods and recommends changes for improvement, with an emphasis on automation and efficiency.

* Provides input into the creation of detailed project plans, work assignments, target dates and other aspects of assigned projects.

* Provides guidance and context in prioritizing and determining complexity of problems and requests.

* Maintains manuals, standard business and status reports, technical training material and reference material.

* May perform some aspects of Project Management including but not limited to Approval gathering, Readiness Assessments, and other artifacts and controls.

* Other duties as required.

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